lexcel

Legend Solicitors acheive Lexcel Accreditation

Local legal specialists, Legend Solicitors is proud to have been awarded the prestigious Lexcel Accreditation by the Law Society, following a recent independent assessment.
Lexcel can be thought of as the Law Society’s quality mark; it is a best practice framework that is specifically related to law firms and ensures that clients are provided with the highest possible level of care and service. The Law Society notes that those firms with Lexcel accreditation are considered to be reputable, high-quality firms providing excellent service to their clients. Some key features of a Lexcel accredited firm include:

  • Designated staff with responsibility for the quality system
  • Documented procedures for data protection and compliance.
  • Professional policies and structures are in place and strictly maintained.
  • Communicating with clients clearly, honestly and continually about their case and costs;
  • Dealing with complaints appropriately;
  • File and data management

How does the Lexcel Accreditation benefit our clients?
Lexcel Accreditation is a way of demonstrating that we have passed independent assessments made by Lexcel to ensure that the way we manage files, client care and business process is up to the highest standards. This is set out by the Law Society and provides a national benchmark for excellence. When you see the Lexcel mark you know that you can expect, amongst other things, regular and accurate cost estimates, a timely response to your enquiry, information on how charges are calculated, an opportunity to comment and provide feedback, as well as a safe and secure financial, IT and file management infrastructure within the firm.
So, what does this all mean for you, the client? Essentially, if you work with a Lexcel accredited law firm, you can be sure that the focus will be firmly on you and your needs.
The Lexcel accreditation is a promise to you, from the Law Society, that when instructing us you are in the hands of a trusted, professional practice of the highest quality.
Simply call us now on 02031301747 or email at info@legendsolicitors.org for all your legal needs.

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